Existing Customers
How can I check the status of the services that I have availed?
You can check the status of the services by logging-in to your Naukri account and by clicking on the “My Paid Services” link under My Naukri section. An email is also sent to you containing the bill/invoice, list of services subscribed for and a link to guide you with the process to track the status.
Who do I get in touch with for any service related concerns?
After having availed the services, for any service related concern, please click here to get in touch with our customer care team. Alternatively, contact us at 1800-102-5557 (9.30 AM to 6.00 PM IST, Mon to Sat).
Please keep your customer code/transaction code handy for quick response.
What is the time taken to address my concerns?
Once you register your concern with our customer service team, you will receive a response within 2 working days
What is your refund policy if I am not satisfied with these services?
We do not refund any payments. However, if you have a service-related concern, please click here get in touch with our customer care team and we will ensure that we address you concern on high priority. Alternatively, contact us at 1800-102-5557 (9.30 AM to 6.00 PM IST, Mon to Sat).
Please keep your customer code/transaction code handy for quick response.